We take your privacy seriously and are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. When you use our services, you trust us with information such as your name, date of birth, email address, contact details, payment information, and verification documents. This information is essential for managing your account, processing transactions, preventing fraud, and complying with legal obligations.
We use your personal data to: verify your identity, complete purchases, notify you about winnings, maintain account security, and enhance your experience. Occasionally, we may also use your information to inform you about updates, promotions, or new features—always with the option to opt out at any time.
Your data may be shared with carefully selected third parties, such as financial institutions, payment processors, identity verification providers, legal and regulatory authorities, or IT service providers. We only disclose what’s necessary for delivering services, fulfilling legal duties, or protecting against fraud. These third parties are required to handle your data securely and confidentially.
Your information is stored using strict technical and organisational safeguards. We use secure servers, encryption, and access controls to reduce the risk of unauthorised access or data loss. When your information is no longer needed, we securely delete or destroy it in accordance with legal requirements.
Some of our service providers may be located outside Australia. In such cases, we take reasonable steps to ensure your data is protected, even if the laws in those countries are different. However, by using our services, you acknowledge that your information may be stored or processed in jurisdictions that may not offer the same level of privacy protection as Australia.
You have full control over your data. You can access, correct, or update your personal information through your account settings or by contacting our privacy team. If you believe your data has been misused or mishandled, please reach out to us—we’ll respond promptly and transparently. If you’re not satisfied with the outcome, you can escalate your concerns to the Office of the Australian Information Commissioner (OAIC).
Our website uses cookies—small files stored on your device—to improve performance, remember your preferences, and analyse website traffic. These cookies help us personalise your experience and keep your shopping session active. You can manage or disable cookies through your browser settings, but please note that some features may not function properly without them.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy. For any questions, data access requests, or concerns, contact us at [email protected].